Privacy Policy

Privacy Policy for Grassroot Psychiatric Mental Health Clinic (GRPMHC)

Last Updated: October 2, 2024
Grassroot Psychiatric Mental Health Clinic (“GRPMHC,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grpmhc.com or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Contact information (email, phone number, address)

  • Date of birth

  • Insurance information

  • Payment information

Health Information:

  • Medical history

  • Treatment plans

  • Mental health records

  • Prescription information

Website Usage Data:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Referring website

2. How We Use Your Information

We use your information to:

  • Provide psychiatric and mental health services

  • Process payments and insurance claims

  • Schedule and manage appointments

  • Communicate with you about your treatment

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure electronic health records system

  • Encryption technologies

  • Access controls

  • Regular security assessments

  • Employee training on confidentiality

4. Disclosure of Your Information

We may disclose your information in these circumstances:

  • To healthcare providers involved in your treatment

  • To insurance companies for payment purposes

  • When required by law (e.g., court orders, public health reporting)

  • In emergency situations where disclosure is necessary to protect your health

  • With your written authorization for any other purposes

We do not sell or rent your personal or health information.

5. Your Rights

You have the right to:

  • Access and obtain copies of your health records

  • Request corrections to your information

  • Request restrictions on certain uses/disclosures

  • Receive an accounting of disclosures

  • Request confidential communications

  • File a complaint if you believe your privacy rights have been violated

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can adjust your browser settings to refuse cookies.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. HIPAA Compliance

As a covered entity under HIPAA (Health Insurance Portability and Accountability Act), we adhere to all applicable privacy and security regulations regarding protected health information (PHI).

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact:

Grassroot Psychiatric Mental Health Clinic
2100 N high way 360 suit 405b Grand Prairie TX 75050.
+1 6824536176
info@grpmhc.com

This Privacy Policy does not create any contractual or legal rights beyond what is required by applicable law.